Return & Refund Policy

Definitions and key terms

To help we explained things as clearly as possible in Return & Refund Policy, every time any of these terms are strictly defined as:

- Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Extend Buy that is responsible for your information under this Return & Refund Policy.
- Customer: refers to the business, organization or person that signs up to use the Extend Buy to purchase products to manage the relationships with Extend Buy.
- Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Extend Buy website app to make purchase.
- Products: refers to the products provided by Extend Buy as described in the relative terms (if available) and on this store.
- Website: Extend Buy’s website, which can be accessed or visited via this URL: www.extendbuy.com
- You: a person or business that is registered with Extend Buy website to purchased products.

Return & Refund Policy

Thanks for shopping with Extend Buy. We appreciate the things that you like to purchase products with Extend Buy. We also want to make sure that you have a excellent experience while you’re exploring, evaluating, and purchasing products with Extend Buy.

To ensure the better shopping experience, there are terms and conditions that apply to transactions at Extend Buy. We will be as brief as our attorneys will allow us. The main point is to remember that by placing an order or purchasing products with Extend Buy, you are agreed to the terms set forth below along with Policy.

If there is something wrong with that you purchased from us, or if you are not happy with the item, you have 30 days to return and get refund from us.

If you want to return an item, You should follow the next guidelines:

   - The product has to be original packaging with no damaged, if we find any damage caused by you on the product we will cancel your refund immediately.

Refunds

We at Extend Buy is to serving our customers with the best quality products. Every single product that you choose is inspected, checked for defects and packaged carefully. We do this to ensure that you fall in love with Extend Buy and purchase again of our products.

Sadly, there are times when we may not have the product(s)or unable to send you the item that you choose in stock, or may face some issues with fulfilment orders, our inventory and quality check. In such cases, we may have to cancel the order. You will be informed about it in advance so that you don't have to worry unnecessarily about your order. If you have purchased from our website or App via Online payment then you will be refunded once our team will approve your request.

We always carry out thorough quality check before processing every order. We take utmost care while packaging the product. At the same time we ensure that the package is good such that the items won’t get damaged in transit. Please note that Extend Buy is not responsible for damages that are caused to the items in transit or transportation.

We will check your returned product as soon as we receive it to our warehouse and if it follows our guidelines addressed in the above, we will process a full refund of your purchase. Your refund may take 2-5 business days to process but you will be notified when you receive your money to card you used to purchase.

Shipping

Extend Buy is not pay for return shipping label. Every return shipping has to be paid by the customer, even if the item had free shipping in the first place, the customer has to pay for the return shipping cost.

Your Consent

By using Extend Buy website, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms and condition.

Changes to Our Return & Refund Policy

Should we update or make any changes to this document so that they accurately represents our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use Extend Buy website to purchase, you will be agreed with our updated Return & Refund Policy. If you do not want to agree to this changed or any updated Return & Refund Policy, you can delete your account.

Contact Us

If, for any reason, You are not satisfied with any products that we provide, don't hesitate to contact us and we will discuss any of the issues and promptly try to solve the issue.

-Via Email:  support@extendbuy.com
-Via Phone Number:  571 250 7762
-Via this Link:  https://extendbuy.com/